Returns & Exchanges
At Lanolips, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your unopened products within 30 days of delivery for a full refund.
Check Eligibility
Ensure your items are unused, in their original packaging, and were purchased directly from our official website.
Initiate Request
Contact our customer care team with your order number and reason for return to receive your unique Return Authorization number.
Pack and Ship
Securely pack your items and include the authorization form before shipping them back to our warehouse using a tracked service.
Receive Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing