Frequently Asked Questions
Everything you need to know about our ultra-hydrating lanolin skincare.
What makes Lanolips products unique?
Our secret ingredient is the world's finest lanolin, sourced from Australian sheep farmers. It mimics human skin lipids more closely than any other ingredient, providing unparalleled hydration and protection.
Are your products cruelty-free?
Yes, we are proud to be Leaping Bunny certified. Lanolin is a natural byproduct of wool shearing, and no animals are harmed in the process of creating our products.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your hydration fix sooner.
Can I use Lanolips products on sensitive skin?
Absolutely. Our lanolin is triple-refined to be hypoallergenic and free from artificial fragrances, making it safe for even the most sensitive skin types and nursing mothers.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return unopened items within 30 days of purchase for a full refund.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.